Accidents are unpredictable. But we are always there for you.

Here at our job is to make sure that your move goes off without a hitch. We all know that no one can predict the future. Accidents occur, life just gets in the way and there is nothing anybody can do about it. If we have failed in anyway during our time with you, please take some time to let us know what we did wrong so we can fix it.

Our representatives are always available to listen to you. Contact us at 1-888-Dr-Move-1

Going above and beyond your expectations is our objective.

In order to ensure that we respond as soon as possible to your claim for articles that got damaged as you moved, please take some time to fill out the claim form online that is below. The process is simple. Simply download, save and fill out the damage/loss form at your convenience.

Download the claim form here.

Moving Claim Form for Loss/Damage of Household Goods

The claim form should be mailed to the following address after being filled in:

Dr Move Inc.

Attention: Claims Department
1825 W. Walnut Hill Lane #105
Irving, Tx 75038

Once your online claim form has been received, you will be issued with a claim number. The claim will be reviewed by your adjuster who will let you know what to do next if anything needs to be done.

NOTE: Do not take your goods for repair prior to inspection.

Do not discard or throw away these damaged goods before they have been inspected either.

Customer Service Philosophy

Our dedication to the needs of our customers has helped us keep the number of complaints we have received to a minimum. This dedication to quality and service helped move our CEO from living out of a car with only $100 to now running a business with scores of repeat clients. If you are unhappy about anything concerning our moving service, we would love to hear from you and see how we can rectify the problem.


For further information about any of these services or if you have any questions please feel free to call us here at 1-888-Dr-Move-1 today or text/sms 972-929-3098.


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